Built for Scale. And Then Some.

This list covers most of what Orderly can do, but not all of it. Feature availability and functionality depend on your specific configuration, contract and setup.
Features
Essentials
(Store Ordering/Stock Only)
For Stores
For Distributors
Core Capabilities
Store Ordering
Stock Control
With Orderly for Stores
Bulk Ordering
Country-Level Ordering and Roll-Up
Delivery Tracking
Marketing/Store Comms
Catalogue Management
Workflow Management
Mobile Friendly Interface
POS Integrations
With Orderly for Stores
Promotional Item Forecasting and Logic
Autoshipments
Branded Interface
BI Integrations
Store Development and Design (CAD ordering)
POS Media
International Exporting and Compliance
Warehouse Stock Management
Store/Market Localisation Support
Central vs. Localised Control Options
Carbon Reporting
Forecasting
Unlimited First/Second Party Inputs (e.g. ads, loyalty)
With Orderly for Stores
Third Party Datasets (e.g. traffic/weather)
With Orderly for Stores
Predictive Order Forecast
Composite Modeled Day-Part Forecasting
With Orderly for Stores
Demand Shaping Overrides (e.g. safety stock)
Labour Forecast
With Orderly for Stores
Gen-AI Labelling
Coming Soon
Coming Soon
Intelligence & Automation
Vision Intelligence (CCTV)
For Manufacturing Use Cases
Third Party Datasets (e.g. traffic/weather)
With Orderly for Stores
Compliance Tasks Management
With Orderly for Stores
Service Scheduling
With Orderly for Stores
AI Agents
With Orderly for Stores
AI Document Ingestion
Integrations and Data
Finance/ERP Integration
BI Integrations
Bespoke Integrations
Real Time Data Sync
Flat File/SFTP Integration
Demand Data Export
With Orderly for Stores
Multi Vendor Support
Multi-Brand Support
Product and SKU Mapping
Custom Field Support
Recipe and Product Management
Basic
Event Based Triggers
Error Reporting and Retry Queries
Data Quality Support
Additional Service
Additional Service
Additional Service
Store and Product Training
Platform and Access
Single Sign On
SSO Group Sync / SCIM
Additional Service
Additional Service
Customisable Front End
Limited
Mobile Acccess
Multi-Language Support
Multi-Currency Support
Role Based Access
Store/User Grouping
Global Hosting
Dedicated Instance
Additional Fee
Additional Fee
Additional Fee
CDN
Real Time Page Sync
Data Import Tools
24/7 Monitoring
Management & Support
Workflow Management
Group Task Assignment
Task Templates
Webhook Support
Notification Engine
Basic
Escalation Rules
Basic
Site Selection Worfklow
Store Development Suite (site creation support for construction items etc)
Resource Scheduling
Predictive Store Ops Maintenance
Custom Dashboards
Activity Log
Support Ticketing
Onboarding Support
Store Scorecards
Security and NFRs
ISO 27001 Secure
GDPR Compliant
Role Based Access Control
Activity Auditing
Limited
Penetration Testing
Encryption in Transit and at Rest
Data Residency Controls
Redundancy and Failover
Uptime SLAs
Real Time Monitoring
Continuous Compliance Monitoring
24/7 Support Options

Frequently asked questions

Are there fees to implement Orderly?

It depends. Orderly is built for enterprise businesses (or those aiming that way), so implementation usually involves adapting nearly two decades of product capability to your needs. There’s a lot ready out the box so some chains and distributors may find themselves ready to go with only a little configuration - but every setup is different. We’ll scope it properly with you to make a well rounded decision on if Orderly is best.

How much are your SaaS fees?

It varies based on which features you take, and the volume used of certain integrations (e.g. CCTV video processing). We offer volume discounts for larger rollouts. We’re also a certified B Corp, so we work to reduce waste, not just maximise fees. We’ll agree a pricing structure that makes sense for both sides. Standard pricing is available on request.

Can I take both Orderly for Stores and Orderly for Distributors?

Yes. Many customers use both and they are designed to be used in conjunction. Distributors manage demand and stock flows. Stores run inventory, ordering and operations. The two products connect, but also work well on their own. We like it when we see clients use Orderly For Distributors who don't realise their end customers are using Ordely for Stores (it certainly makes the integrations easier!).

I’m an end user. How can I get support?

We have customers across the globe and Orderly is supported 24/7/365. Most people go through their own IT helpdesk first. After that, authorised users may have direct contact routes to us. These vary depending on contract and region.

Do I have to use your AI features?

No. AI is there if you want it - to automate decisions, highlight risks, and improve accuracy. But it’s optional. You can keep full control or dial it up over time.

How can I partner with Orderly?

Easy. If you’re looking to partner with Orderly or think we could help your business, just head to our contact page or email hello@orderly.io. We’ll make sure it gets to the right person.